Course aims – by the end of this course delegates will have:
- increased awareness about mental health problems and the challenges that they can present in the workplace
- understood legal and organisational frameworks and their duties and limitations as line managers
- greater confidence in line managing people who are experiencing mental distress, including when there are performance issues
- understood the importance of proactively looking after their own mental well-being at work, and how to role model and support those that they manage
Course outline
- what we mean by mental health and mental distress
- types of mental health problems that are prevalent in the working population, including depression, anxiety, traumatic responses and stress
- less commonly diagnosed mental health experiences like bipolar affective disorder, personality disorder and psychotic conditions
- the legal duties that the Equality Act 2010 places on organisations
- identifying possible mental distress when when remote working
- stress – what it is, how we can talk about it and strategies to reduce its negative impact
- identifying and overcoming barriers to talking about mental health at work
- enabling clear channels of communication: active listening and reflecting back
- managing performance issues when someone has a disclosed disability
- guidelines for approaching difficult conversations
- how to look after your own mental well-being at work
- up-to-date information, support and resources available to people experiencing mental distress