Course aims – by the end of this course delegates will have:
- increased understanding about the specific challenges to mental health that the global pandemic and lock down are having, and how these are affecting people in their work
- information about legal and organisational frameworks and the duties and limitations of line managers
- greater confidence in line managing people who are experiencing mental distress remotely, including when there are performance issues
- understood the importance of proactively looking after their own mental well-being at work, and how to role model and support those that they manage
Course outline
- what we mean by mental health and mental distress
- common psychological effects of working under lock down; depression, anxiety and traumatic stress responses
- supporting people who have pre-existing mental health problems, including less commonly diagnosed conditions like bi polar affective disorder and psychosis
- stress – what it is, how we can talk about it and strategies to reduce its negative impact
- the legal duties that the Equality Act 2010 places on organisations
- identifying mental distress when working remotely
- keeping mental well-being on the agenda
- enabling clear channels of communication: active listening and reflecting back
- managing performance issues when someone has an known disability
- guidelines for managing tricky conversations
- looking after your own mental well-being at work
- up-to-date information, support and resources available to people experiencing mental distress